Terms of business

Who we are

RTSafetySupplies.com is operated by RT Safety Ltd.
We are registered in the UK under company number 07487260 and our registered address is Offices 1 and 2, JR Quarter, Moy Road Industrial Estate, Taffs Well, CF15 7QR. Our VAT number is 153503142.

Your right to cancel

If there is a problem, we will put things right as quickly as possible. All customers have the right to cancel their orders under the The Consumer Contracts Regulations which gives consumers extra protection when buying online.

You have the right to cancel the purchase of a good without having to give a reason at any time within the “cooling off period” of 14 days, beginning on the day after you receive the goods. If you are in possession of the goods you are under the duty to retain them and take reasonable care of them. Please contact us to arrange return of the goods by the most appropriate method. We may ask you to return the goods at your own cost, but this will be refunded to you with the original purchase fees as detailed below.

Once you have notified us that you wish to cancel the contract, any sum debited to us will be refunded to you as soon as possible and in any event within 30 days of your cancellation. You will not have any right to cancel a purchase for the supply of any of the following goods:


  • for the supply of goods the price of which is dependent on fluctuations in the financial market which cannot be controlled by the retailer;
  • for the supply of good made to your specifications or clearly personalised or which by reason of their nature cannot be returned or are liable to deteriorate or expire rapidly;

Notices

All notices you send us must be sent to the contact details on this site. We may give notice to you at either the email or postal address you provide to us when making a purchase.
In providing the service of any notice, it will be sufficient to prove, in the case of a letter, that the letter was properly addressed, stamped and placed in the post and, in the case of an email that the email was sent to the specified email address of the addressee.

These terms are governed by English law. Any contract for the purchase of goods from this site and any dispute or claim arising out of or in connection with any such contract will be governed by English law. You and we both agree that the courts of England and Wales will have non-exclusive jurisdiction. However, if you are a resident in Northern Ireland you may also bring proceedings in Northern Ireland, and if you are a resident in Scotland you may also bring proceedings in Scotland.